Packaging machine repairs can be costly for any company, especially when they happen on a regular basis. There are a few things you can do to help keep these costs down and keep them from increasing, including having your machines inspected and serviced regularly.
It is important to know how your machines operate so that you can identify problems and take preventive measures. If you cannot inspect your machines yourself or ask your vendor to do so, it is a good idea to get in touch with a qualified mechanic to perform an inspection and repair.
Machines come with a specific manual. This manual should be read carefully and followed to the letter. Even small repairs should be done before you send the package part back to the manufacturer.
Machines are sometimes dangerous and this is something that should be considered before doing any repairs. Any time there is a danger involved it is always a good idea to discuss your concerns with the manufacturer, especially if it is a sensitive issue.
Most machinery companies require their customers to send them their broken parts. If your company chooses to allow other people to handle your machinery, then be sure to put a notation on your invoice that the equipment must be sent in for servicing.
Check the equipment before sending it to the facility. If the machine breaks down while you are out of town or during the holidays, chances are that the machine will need to be sent in for repairs. Not only should the equipment be checked for safety, but the condition of the machine needs to be noted.
When sending equipment back, make sure to include all necessary documentation. It is not necessary to send your own documents, but it will be better to have the manufacturer’s documentation and receipts on hand.
Include proper postage and include any additional information on the invoice, like the specific problem. The technician should send out a prepaid shipping label with a tracking number to allow the proper paperwork to be sent out when the equipment arrives. Make sure that the shipping label includes a self-addressed, stamped envelope.
Every equipment in your business needs to be inspected to ensure its safety. Each of your machines, whether they are paper plastic or glass, needs to be evaluated before sending it in for any servicing.
Equipment that breaks down should be returned to the manufacturer and serviced as soon as possible. The sooner your equipment is repaired the faster your equipment will return to normal operation.
The time that it takes to get the equipment fixed may vary depending on how old the equipment is and whether or not it is still in good condition. Check with your vendor for their recommendations and contact your local government agencies to find out the estimated time it will take to get the equipment back in service.
Packaging machine repairs should be avoided at all costs. By keeping your machines running properly and using the best equipment you can, you can reduce the amount of money that you spend on these repairs and keep your company’s operations running smoothly.