Don’t be the one dealing with a disastrous packaging machine failure. There are simple things you can do right now to make sure your equipment stays safe and meets your needs. Here are some steps to follow:
Find out what went wrong with the machine. Check the operating manual and contact the seller if it is still under warranty. Have them send an inspection report detailing what was wrong with the machine. They should also supply you with an engineer’s name and contact information.
Read the operating manual. Make sure that the manual has all the important instructions for the machine. Be sure to review the manual regularly to ensure that the manufacturer’s recommendations are being followed.
Install electronic maintenance records on the machine. The operator’s record things such as manufacturer’s warranty status, open and closed faults, and a number of trips to the shop or repair centre. It is advisable to write down all the machines’ serial numbers so that they can be easily located if necessary.
Tools need to be handled carefully. Always be on the lookout for debris, heat, moisture, and dust. The operator should know what to do in these circumstances to get the job done safely. A reputable supplier will teach you how to handle things appropriately.
Ensure that the tools are designed to work with the correct packing materials. Pressure packed boxes are not the best choice for single-use items. Some plastics shrink when heated. Always make sure that the tools you purchase are rated for the things you will be using them for.
Checks and inspections are essential. If the materials need to be relocated, they should be taken to a secure location. Always check with the seller to see if there are instructions on how to relocate the items once they are checked. When possible, get a backup copy of the packaging in case the original gets damaged.
Testing is important to get a feel for what the machine can and cannot handle. You can test different types of packaging and inspect different aspects of the process. If possible, do a blind test that doesn’t involve the actual equipment. In most cases, you can also get a quote on reusing an unused container or the cost of shipping it off.
Things you should never do are usually self-explanatory. Inspecting the packaging material is one thing but you shouldn’t replace or modify the packaging once it is in place. It is also a good idea to avoid changing the packaging material because the material can suffer damage and won’t withstand misuse.
When making changes to the equipment, use careful planning. Don’t make the changes unless the operation you are trying to improve is actually taking place. You may need to return the machine and start over when you discover that you made a mistake.
Having a team ready to act is a good idea. People that have been trained to respond to problems can immediately go into action. It is also important to hire professionals when there are large jobs or when it is near the time for important holiday delivery.
Taking all of these steps will help you avoid mistakes, keep your equipment in the best condition, and ensure that all issues are handled promptly. Your operation can be more profitable and your customers happier if you follow these simple guidelines. Remember, follow-up is the key to success!